Terms of Use

1. Overview

Welcome to HorologiumPro (horologiumpro.com). These Terms of Use establish the rules for accessing and using our website and the services we offer in the field of luxury watch servicing and restoration. By visiting our site or engaging our services, you accept these terms in full.

2. Our Services

HorologiumPro specializes in mechanical timepiece care, including diagnostics, restoration, servicing, part replacements, finishing, and documentation. We may update or revise service offerings at our discretion.

3. Ownership and Usage

All materials featured on this website — including images, text, design, and branding — are the intellectual property of HorologiumPro or its licensors. Use or reproduction without written permission is strictly prohibited.

4. Acceptable Use

Users must interact with our platform respectfully and legally. Any misuse, including spamming, fraud, or disruptive behavior, may lead to blocked access or legal action.

5. Payment Terms

Our current rates are listed on the Pricing page. Payments are accepted via secure credit card processing or bank transfer. All prices are in CHF and include applicable Swiss VAT (UID CHE-749.836.215).

6. Cancellation & Refund Policy

Should you wish to cancel a confirmed service, a full refund can be requested within 14 calendar days from the booking date by contacting contact@horologiumpro.com. Refunds are processed within 10 business days to the original payment method.

Cancellations of ongoing service agreements must be submitted in writing at least 7 days before the end of the billing period. Any services already delivered will be billed accordingly.

7. Liability Disclaimer

HorologiumPro shall only be held liable for damages resulting from intentional misconduct or gross negligence. We disclaim liability for incidental or indirect damages. Our services do not offer investment advice or appraisals.

8. Data and Privacy

We process your data in accordance with our Privacy Policy. You retain the right to access, correct, or delete your information at any time in compliance with Swiss and EU law.

9. Jurisdiction

These terms are governed by the laws of Switzerland. Place of jurisdiction is Zürich. Should any clause be deemed unenforceable, the remaining terms will continue to apply.

10. Company Details

HorologiumPro
Bahnhofstrasse 18
8001 Zürich, Switzerland
UID: CHE-749.836.215
Email: contact@horologiumpro.com
Phone: +41 44 539 78 62